Refund policy

I will gladly accept returns, exchanges, and cancellations except on Custom Items.

You must contact me within 3 days of Delivery

Ship items back within 7 days of Delivery with Confirmation

Request a cancellation within 24 hours of purchase

Custom Items: Due to being a Made to Order No Refunds/ Returns / Exchanges Make sure you select the right size.

If you receive a refund, the cost of both shippings will be deducted from your refund.

If 7 days have gone by since you received the product, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Please contact me if you have any problems with your order. hello@mysticalmoth.com